Return Policy

14 days Return Policy

1.You have 14 days from date of order to elect to return items excluding final sale items. A restocking charge of 20% will apply to all items returned when we  has made no error in merchandizing or shipping.   
2. Items must be in brand new condition, including any packaging, accessories and boxes.  Any items that are not in New condition will not be accepted. Even large items should be placed in larger boxes when returning, so that the product box is new and reusable.  Parts and or boxes that are not resellable as new will not be refunded.      
3. **Outbound Shipping is not refundable**

Incorrect and Damaged Shipments

JHY CANADA will replace or issue a refund for any damaged or incorrect items as well as any applicable shipping costs if we made an error shipping your order or it was damaged in shipment. Please note any obvious damage, shortage, or incorrectly shipped item while applying your signature at the time of delivery and make all claims for replacement or credit within 7 days of delivering

Manufacturer’s Warranties

Many products offered by JHY Canada to provide a manufacturer’s warranty. This information is listed on our website within the Specifications section of each product if there is a manufacturer’s warranty. After 14 days, the customer is responsible for the shipping cost of warranty replacement(s). Please note a manufacturer’s statement of Average Rated Life Hours does not imply a warranty.

Thank you and we look forward to serving you again.